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coupons.com: major web/linux fail

From: Rod 
------------------------------------------------------
Just got off the phone with my sister in law. I was trying to help her  
with coupons.com.
She is using a desktop with Peppermint OS, a linux distro that uses  
chromium for a lot of things including web apps.

The site kept telling her it only supported certain browsers including  
chrome.
So I tried to walk her thru changing user agent after I googled the  
"chrome" user agent.
Didn't work. So I tried the site with Chrome proper on linux same effect.

I had her try to install firefox. Coupons.com let her in but then tried to  
get her to install a .exe.
She gave up.

I sent a complaint and got reply just as I was firing up the mail client.  
They must have these replys on standby.
Basically they don't support linux and few other things. Makes me wonder  
what kind of spyware they are installing.

see attached below
----------------------------------------------------------------

Thanks for contacting Coupons.com Customer Support.  Our coupon-printing  
technology is currently supported on the following computer operating  
systems and web browsers:

Windows
Microsoft Windows 8, 7, Vista, XP, Server 2003, and 2000 when used with  
Internet Explorer 8.0 or higher (32-bit only), Mozilla Firefox, Google  
Chrome, Apple Safari, Opera, and most MSN and AOL browsers.

MAC
Macintosh OS X 10.8 (Mountain Lion), 10.7 (Lion), 10.6 (Snow Leopard),  
Safari 5.0 or higher, Firefox 3.7 or higher, and Google Chrome.

Coupon printing is not supported on Linux, Chrome OS, Windows 98/ME,  
WebTV, or virtual computing environments such as VMWare.   Also, the  
coupon printer may not work with "beta" releases of supported browsers,  
and is disabled in virtual computing environments.
Below is the link to the coupon that you can print at a later time where  
you are able to install the coupon printer.
http://b.coupons.com/z.asp
Thank you for contacting us about this issue, we value your feedback. If  
you have any additional questions or concerns, please reply to this  
message so that we may assist you.

Thanks,

Customer Support
Coupons.com, Incorporated



-- 
Using Opera's mail client: http://www.opera.com/mail/

=============================================================== From: William Roush ------------------------------------------------------ Not surprised really... however if they do support OSX they're not too far away effort wise... Additionally it's not like you can't write spyware on Linux (especially if the user is willing to install it for you). Most companies just don't consider it while writing their software due to the low market share, and going back and adding support is generally a lot more difficult than writing it supporting all platforms in the first place. Sounds like they're mostly concerned with some kind of (easily circumventable) DRM to be honest. William Roush

=============================================================== From: Rod ------------------------------------------------------ Found this. http://www.wired.com/politics/security/news/2007/08/coupon

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=============================================================== From: William Roush ------------------------------------------------------ > [...] easily circumventable [...] Yep just files hanging around on the drive... Write crappy DRM > sue people that circumvent it. Hope that lawsuit doesn't hold worth a crap (though it seems lawyers suggest otherwise...). I'd understand if the DRM was more than "we leave shit on your doorstep with a UUID encoded in it, don't clean it up or we'll sue you!". I guess the other reason Linux isn't considered (but I doubt they've thought of that) is that containers allow you to easily spin up new containers that look physical, print coupons, and trash them (though deploying templates of Windows, printing and trashing isn't hard either). Anyway, not surprised that a company that has no clue what they're doing software wise hasn't written a Linux client. William Roush

=============================================================== From: Dave Brockman ------------------------------------------------------ -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Every Anti-X product I use removes the Coupon printer. I don't wonder, I just delete it and advise not to reinstall. Still fighting that battle with my wife. Regards, dtb -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.17 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQEcBAEBAgAGBQJSUciFAAoJEMP+wtEOVbcdnX0H/RE30/uUInBG1ceqdZ/Jfx6y kzlNTHhUyk3HmIUDj3zwFcdi+sp00irKn2d1uEmKxBzFVpkKUA480V4Y8oWn0ziC vDoUJn22sv60DZoT9VvnJx87r5bWZyM8ZZxILgbhJV5mN2KQYgNW7DVTbRp57BhF vgods92mUy9aepY6sDVIzgTDGtIQ/IRjkjJc15sVIwFTxeiCBSJa1/SkA22M555b rn0+/g85aqWNgvU2cW7Rag9xx8HUanwQSe73k4hrWdQwfSNbEY7kJ90eg62guj+w UBpr6bf6PQc5WsrGG0JBJCwNcUFwa6usIMbwey+R1WaSFxJeZNbbN02gLoMnz7w= =FqXB -----END PGP SIGNATURE-----

=============================================================== From: Dave Brockman ------------------------------------------------------ -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 It is so much more than that.... Regards, dtb -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.17 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQEcBAEBAgAGBQJSUckdAAoJEMP+wtEOVbcdtxIIAJZ9BNA3wRW+f0Wvvqz7oF3t fDGf3q7ZRShNRCICvzjA83o64FbLCcqsCBvhWkFWDT6DMJK35H0mbiRhyO8DJB81 hCjOX+tP0YedJ/+GhKOCcWmB9TaCFi0adva0pfMnX4WcqkV8Wa+CGqHIHPdHNBWf +NIx16dR+T55rUmD6ZzrSJQ0gjzR2EJLURTn4RZev9SodUeA4blWMwCBU2szxNPJ rz00fmls6HPN4JE9YBio/SIdS/1nYw3Dh4LH92JyExlLLTS0qfK0NdMpIyH2BQrk CUBbI81+mUuxL4xKH7Wqr4T+mq/6jfd2KxtlgLwiuNarU0uu5g50sQrBep9NKxc= =Vy+h -----END PGP SIGNATURE-----

=============================================================== From: Wil Wade ------------------------------------------------------ Just a note for the archives, but the title to the post should have been: coupons.com: Linux/Firefox saves another computer from malware!